Payment policy
Applicable:
Applicable to all orders delivered by GHTK or purchased at the store.
Instructions for checking the goods:
Customers are allowed to open the package to check the quantity, product type, and condition of the goods before paying.
Customers are encouraged to record a video of the opening process to protect their rights when exchanging/returning.
In case of not accepting to check the goods:
The product is required to be sealed according to the manufacturer’s instructions (if any).
High-value products require checking at the store to ensure transparency and safety.
Inspection policy
Applicable:
Applicable to all orders delivered by GHTK or purchased at the store.
Instructions for checking the goods:
Customers are allowed to open the package to check the quantity, product type, and condition of the goods before paying.
Customers are encouraged to record a video of the opening process to protect their rights when exchanging/returning.
In case of not accepting to check the goods:
The product is required to be sealed according to the manufacturer’s instructions (if any).
High-value products require checking at the store to ensure transparency and safety.
